In partnership with the Recruitment and Employment Confederation
Negotiation skills development that transforms your career in recruitment
Experience how to read body language, understand the real meaning behind their words and how to control your own. Learn to think, plan, and act like a master negotiator, so you maximise the value of every deal you make.
Register Interest
REC Members get a 20% discount on our Courses.
Introducing The Master Negotiator
Expert training that embeds career-enhancing negotiation skills
This intense and impactful training will give you the psychological, tactical and practical skills you need to maximise the value of every deal you close. Complete the Master Negotiator learning journey and become the most competent, confident and commercially tough person in the room.
Mastery by doing
You don’t learn to drive from a book. You learn by driving. That’s why the Kahvay learning journeys are experiential, and theory is taught in quick sprints, via e-learning and analysing your negotiations in live workshops, so you embed the skills and become conscious of what you need to change to be more effective.
Truly valuable skills
Coached by experts
The learning journeys were forged in real-world negotiations – just like the ones you face. Your guides are professional negotiators who have worked on tough negotiations worth hundreds of millions of pounds. Put simply, you’ll be in the room with experts. Experts that will mentor and coach you on your way to becoming master negotiators yourselves.
We turn recruiters into master negotiators! From the largest global to the smallest local, we are your experts.
“Kahvay has taught us to think differently, showed us how negotiations work and how to prepare for them. We practised various cases that we had come across at the negotiation table including the impact of our behaviour on the outcome of the negotiation. The sessions were insightful, intense and very helpful to get better results.”
Who is this for? And what’s inside?
Are you a recruiter or work in Human Capital? Maybe you work in human resources? If that sounds like you, this learning journey is for you.
Our learning journey contains six levels, across three modules: Foundation, Skilled and Master. Everyone starts at Level 1, but how far you proceed depends on your role. If you’re more junior, reaching level 3 might suit you. The more senior you are, and the more complex and important your negotiations, the more likely level 6 is right.
E-LEARNING MODULES
Self-paced foundational and advanced negotiation theory that prepares you for the practical live workshops.
Live workshops
Live simulation
a lot of doing. Carefully designed, proprietary case studies help advance your skills.
Video playback
A revelatory experience that helps you become conscious of your and your counterparty’s behaviours – accelerating your learning.
Peer analysis
It’s hard to step out of our own heads. Discover what your peers think about your negotiation skills compared to how you thought they perceived you.
Follow up coaching
Follow-up sessions with your peer group and 1-2-1 with your tutor, where you’ll analyse real-world negotiations and further embed successful behaviours.
E-LEARNING MODULES
Self-paced foundational and advanced negotiation theory that prepares you for the practical live workshops.
Live workshops
Live simulation
a lot of doing. Carefully designed, proprietary case studies help advance your skills.
Video playback
A revelatory experience that helps you become conscious of your and your counterparty’s behaviours – accelerating your learning.
Peer analysis
It’s hard to step out of our own heads. Discover what your peers think about your negotiation skills, compared to how you thought they perceived you.
Follow up coaching
Follow up sessions with your peer group and 1-2-1 with your tutor, where you’ll analyse real world negotiations and further embed successful behaviours.
The Foundation Negotiator
Why do it? Because you’re playing a game of negotiation and you need to know the rules. You’ll learn the art and the science of negotiation. You’ll begin to understand your triggers and how to master your emotions. You’ll experience control and become consciously competent. And you’ll watch and hear what you actually say and do when you become flustered. We’ll then show you how to manage your verbal and non-verbal responses, helping you become a more confident and commercially tough negotiator.
Learn to:
- Stop leaving money on the table and giving away value.
- Plan more, navigating your way with P.L.A.N.T© and the Kahvay Negotiation Compass©.
- Observe, deduce and control human behaviour, so you can maximise returns.
- Spot and take advantage of weaknesses in your counterparty’s arguments.
- Become more comfortable being uncomfortable.
LEVEL 1: INTRODUCTION
We’re going to build you into a master negotiator, but first we have to make sure the foundations are rock solid. So everyone starts here.
- Learn the foundational principles and shared language of effective negotiation.
- Introduction to the tools and techniques of planning, proposing and closing deals.
- Learn the critical difference between selling and negotiating.
- And learn to navigate your way with P.L.A.N.T and the Kahvay Negotiation Compass.
LEVEL 2: The Haggler
- Learn why you’re giving away value if you’re not using the F.A.F.S technique.
- The secret to gaining power that involves questioning and strategic mouth shutting.
- Understanding and controlling human behaviours so you can maximise returns.
- And how to use reciprocity to gain control of the negotiation.
Level 3: The Dealer
With the Dealer’s skillset, you’ll become a more confident and adaptable negotiator able to trade single issue proposals more profitably.
- Learn to navigate conflict while preserving important client relationships.
- Learn how to spot and take advantage of weaknesses in your counterparty.
- Develop the key questioning skills that reveal the true interests of your counterparty.
- Learn why being comfortable with being uncomfortable gives you the upper hand.
Seniority: All levels must complete Levels 1 to 3 but if you are junior or mid-level you might want to pause here at ‘The Foundation Negotiator’ certificate – until you feel ready to progress to ‘The Skilled Negotiator’.
What’s the purpose of this training? How does your life actually change?
This course is not here to tick a learning and development box. The goal is to make this one of the most valuable learning experiences of your career. You and your team will…
Become more confident
Instead of confusion and emotion, you’ll have the skills to operate with clarity and control. You’ll become more comfortable with being uncomfortable. And you’ll enter every negotiation with the confidence that comes from the genuine mastery of a skill.
Become more adaptable
A master negotiator needs to be able to assess new situations and adjust their plan accordingly. This journey will help you become more adaptable, so you can adjust your strategy and tactics to meet the challenges you’re facing in that moment.
Become commercially tougher
Toughness isn’t about learning to be more aggressive. It’s about recognising your power. It’s about not allowing emotion to rule you. And it’s about spotting weaknesses in your counterparty, and not allowing yourself to be manipulated or exploited by them..
Become more effective
Put your team through this journey and you’ll start to speak a common negotiation language. You’ll all approach planning, strategy and execution in the same effective way. So you’ll become a well-oiled machine that consistently maximises value.
Become less exploitable
If your team has not completed advanced negotiation training, it’s highly likely they’re leaking value. The Master Negotiator will prepare your team for any situation: powerful suppliers, stubborn counterparts, and tough market conditions.
Become more profitable
This is what it is all about, right? This training will help each person in your team increase profitability for your company. Which is not just about negotiating better prices. It’s about learning to extract more value from every aspect of a deal.
Warning: Don’t expect an easy ride. But expect hard results.
This is a very safe space to learn and grow in. But this is not training where you sit passively in front of a powerpoint. You have to get involved. And you’re going to feel uncomfortable at times, but that’s essential if you want to grow. One thing is for sure, you’ll be very glad you did this. How do we know? Because everyone who completes the course tells us this.
Expert trainers. Experienced practitioners.
We’re not just versed in the theory of negotiation. Our consultants have coached, consulted and negotiated high-stakes deals for the largest global recruitment brands. So we know your world like the back of our hands.
We know the personalities, the tactics, and the commercial challenges you will face. We know what it means to perform under pressure. And we know how to make you a smarter and more successful negotiator than the counterparties you face.
Are you ready to learn the strategy, tactics and behaviours of a master negotiator?
The more you know the rules of ‘the great game’ the more competent you become in negotiation. With more competence comes more confidence and with more confidence comes more success. So our promise to you is a simple one. Complete the Master Negotiator learning journey and we will make you more successful.