Negotiation Skills For Retailers
The Master Negotitator Learning Journey
Negotiation skills are critical to success in Retail, and despite the tension that might be involved, successful retailers negotiate in four dimensions to ensure their stakeholders and shareholders achieve more whilst creating satisfactory agreements with their suppliers and customers.
The British Retail Consortium (BRC) partnered with Kah-Vay to deliver a fully tailored negotiation learning experience, designed to compliment you, your team, and your business needs.
Introducing The Master Negotiator, a new, blended and modular learning journey that is fit for your needs, our times and current COVID-19 restrictions.
Skills are learnt digitally through e-Learning and behaviours are changed via remote, experiential, tutor led workshops. Re-introduction of face-to-face workshops, if appropriate or required, when Covid-19 restrictions allow.
There are three learning modules to advance through to become a Master Negotiator; The Foundation Negotiator, The Skilled Negotiator and The Master Negotiator. The three modules contain six levels of learning experiences that delegates need to complete in order to become a Master Negotiator.
The Kah-Vay Master Negotiator Learning Journey©
Delegates travel through the 360° of negotiation situations Retailers and Grocers face with their suppliers.
The Kah-Vay Negotiation Compass©
The Benefits to your Business
The learners will develop a common negotiation language and a planning process that connects teams and departments across the Retail industry. The result is better negotiated outcomes. Maximising value and strengthening relationships, internally and externally, to positively impact your bottom line.
Negotiation is an essential skill for everyone, that is a fact. For retailers, this is especially true in today’s economic climate. I first came across the Founder of Kah-Vay, Giles Morgan, while heading up Human Resources for Argos. At that time, Giles was a Negotiation Consultant with The Gap Partnership and wow, what an impact he had on me and my team. What began as training quickly grew into consulting and what struck me then and still does today was how Giles made the learning personal and relevant to everyone.
They say great business partnerships include mutual respect, trust and joint problem-solving and this; is why we have partnered with Kah-Vay to offer a digital-first Negotiation learning journey, with that same level of credibility and passion to you.
Director of BRC learning
Consultant Negotiators that have worked with the Best in the Business
The team has previously delivered negotiation training to Walgreens Boots, M&S, John Lewis, ASDA, Unilever, Colgate, Heineken and many others.
The learning journey is not to be taken lightly. It is a commitment, a full experience, that challenges and changes behaviours to navigate better negotiated outcomes and deliver our recognised Returns on Investment (ROI).
The BRC and Kah-Vay Partnership
Kah-Vay was Founded by Giles Morgan in 2016. Giles has worked with some of the world’s leading brands. Training and consulting with hundreds of professionals in the art and science of negotiation.
Tom Morgan joined as Co-founder in 2018, bringing with him 20+ years of digital product and operational experience, to revolutionise the negotiation digital learning experience.
BRC Learning is a go-to organisation for retailers looking to attract and develop the retail talent of today and tomorrow.
We help retail leaders upskill and future-proof their capabilities.
We have created a range of development opportunities to ensure all retailers have the skills and knowledge required to face the ever-changing Retail landscape.